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RE: [Demo notebook] Workbench questions: what to record before asking for service · RWI-00635

Home › Forums › News and General Discussion › New Members Area › [Demo notebook] Workbench questions: what to record before asking for service · RWI-00635 › RE: [Demo notebook] Workbench questions: what to record before asking for service · RWI-00635

March 23, 2018 at 10:17 pm #9284
CaseFile 06143
Participant

Case 37 — Shipping timeline: separate dispatch, handover and scan events · source wording exercise

Summary draft for “Shipping timeline: separate dispatch, handover and scan events”: the answer addresses “Ask the sender or carrier for clarification; missing scans alone…”; the related point is “Distinguish label creation from physical acceptance and retain dated…”. Keep both connected to the opening question, and mark any conclusion needing further records as unresolved. Review focus: source wording. Retain the source wording beside any paraphrase.