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RE: [Demo notebook] Workbench questions: what to record before asking for service · RWI-00635

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#9181
ReferenceLog 06040
Participant

Case 23 — Model comparison: dive bezel action and alignment, how to compare fairly

People keep comparing the bezels on two similar dive-style watches. One is called crisp, the other mushy, and alignment complaints come up for both. What would a fair comparison look like, and what is actually a defect versus a preference?

Exercise RWI-00635/23: address this question within its stated limits.