RE: [Demo notebook] Workbench questions: what to record before asking for service · RWI-09543
Home › Forums › News and General Discussion › New Members Area › [Demo notebook] Workbench questions: what to record before asking for service · RWI-09543 › RE: [Demo notebook] Workbench questions: what to record before asking for service · RWI-09543
Case 201 — Shipping timeline: separate dispatch, handover and scan events · correction exercise
Correction note for “Shipping timeline: separate dispatch, handover and scan events”: retain the wording beginning “Ask the sender or carrier for clarification; missing scans alone…” in the record. If later material changes it, add the date, the changed wording and the source for that change; do not invent a completed correction here. Preserve the old wording if a later source changes the interpretation.