RE: [Demo notebook] Workbench questions: what to record before asking for service · RWI-09543
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Case 165 — Shipping timeline: separate dispatch, handover and scan events · uncertainty exercise
Summary draft for “Shipping timeline: separate dispatch, handover and scan events”: the answer addresses “Distinguish label creation from physical acceptance and retain dated…”; the related point is “Ask the sender or carrier for clarification; missing scans alone…”. Keep both connected to the opening question, and mark any conclusion needing further records as unresolved. Review focus: uncertainty. Leave the unresolved part visible instead of supplying a result.