RE: [Demo notebook] Workbench questions: what to record before asking for service · RWI-05327
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July 11, 2019 at 1:36 pm
#42287
ServiceLedger 09146
Participant
Case 25 — Shipping timeline: separate dispatch, handover and scan events
Distinguish label creation from physical acceptance and retain dated event text with personal details removed. Ask the sender or carrier for clarification; missing scans alone do not establish loss or seizure.