RE: [Demo notebook] Workbench questions: what to record before asking for service · RWI-02579
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October 3, 2018 at 11:08 am
#24472
BenchNotes 01331
Participant
Case 1 — Shipping timeline: separate dispatch, handover and scan events
Distinguish label creation from physical acceptance and retain dated event text with personal details removed. Ask the sender or carrier for clarification; missing scans alone do not establish loss or seizure.