RE: [Demo notebook] Workbench questions: what to record before asking for service · RWI-02455
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September 23, 2018 at 7:06 am
#23561
ReferenceLog 00420
Participant
Case 17 — Shipping timeline: separate dispatch, handover and scan events
Distinguish label creation from physical acceptance and retain dated event text with personal details removed. Ask the sender or carrier for clarification; missing scans alone do not establish loss or seizure.