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RE: [Demo notebook] Workbench questions: what to record before asking for service · RWI-27479

Home › Forums › News and General Discussion › Main Forum – General Discussion and Forum info › [Demo notebook] Workbench questions: what to record before asking for service · RWI-27479 › RE: [Demo notebook] Workbench questions: what to record before asking for service · RWI-27479

#221313
ServiceLedger 08596
Participant

Case 34 — Disputed observation: is this dial colour shift real or just lighting?

Suggested protocol. 1) Both dials in one frame. 2) Diffuse daylight, no direct sun, plus a second shot under neutral indoor light. 3) Grey card visible. 4) No filters, no editing. 5) State camera settings if known. If both shots show the same direction of difference, the claim is supported. If the difference flips between lighting conditions, it's most likely lighting.