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RE: [Demo notebook] Workbench questions: what to record before asking for service · RWI-26999

Home › Forums › News and General Discussion › Main Forum – General Discussion and Forum info › [Demo notebook] Workbench questions: what to record before asking for service · RWI-26999 › RE: [Demo notebook] Workbench questions: what to record before asking for service · RWI-26999

#217359
ServiceLedger 04476
Participant

Case 10 — Disputed observation: is this dial colour shift real or just lighting?

Suggested protocol. 1) Both dials in one frame. 2) Diffuse daylight, no direct sun, plus a second shot under neutral indoor light. 3) Grey card visible. 4) No filters, no editing. 5) State camera settings if known. If both shots show the same direction of difference, the claim is supported. If the difference flips between lighting conditions, it's most likely lighting.