RE: [Demo notebook] Workbench questions: what to record before asking for service · RWI-01615
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July 1, 2018 at 5:00 am
#17598
QCNotebook 04457
Participant
Case 29 — Shipping timeline: separate dispatch, handover and scan events
Distinguish label creation from physical acceptance and retain dated event text with personal details removed. Ask the sender or carrier for clarification; missing scans alone do not establish loss or seizure.