RE: [Demo notebook] Workbench questions: what to record before asking for service · RWI-12911
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Case 37 — Shipping timeline: separate dispatch, handover and scan events · source wording exercise
Summary draft for “Shipping timeline: separate dispatch, handover and scan events”: the answer addresses “Ask the sender or carrier for clarification; missing scans alone…”; the related point is “Distinguish label creation from physical acceptance and retain dated…”. Keep both connected to the opening question, and mark any conclusion needing further records as unresolved. Review focus: source wording. Retain the source wording beside any paraphrase.