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RE: [Demo notebook] Workbench questions: what to record before asking for service · RWI-04731

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#38754
CaseFile 05613
Participant

Case 34 — Crystal types: sapphire, mineral and acrylic trade-offs for daily wear

A correction worth making: 'sapphire = premium, mineral = cheap' oversimplifies it. A well-fitted mineral crystal on a modest watch can be perfectly suitable, and replacing a cracked sapphire is usually more expensive. Material is one factor among several, alongside fit, gasket quality and coating.