RE: [Demo notebook] Workbench questions: what to record before asking for service · RWI-22115

Case 13 — Shipping timeline: separate dispatch, handover and scan events

Summary draft for “Shipping timeline: separate dispatch, handover and scan events”: the answer addresses “Distinguish label creation from physical acceptance and retain dated…”; the related point is “Ask the sender or carrier for clarification; missing scans alone…”. Keep both connected to the opening question, and mark any conclusion needing further records as unresolved. Review focus: scope. Keep the stated question separate from any broader claim.