RE: [Demo notebook] Workbench questions: what to record before asking for service · RWI-21979

Case 37 — Service enquiry: information a watchmaker can use · source wording exercise

Summary draft for “Service enquiry: information a watchmaker can use”: the answer addresses “Be honest about the watch and request an assessment…”; the related point is “Document when it stops, winding behaviour, recent impacts and…”. Keep both connected to the opening question, and mark any conclusion needing further records as unresolved. Review focus: source wording. Retain the source wording beside any paraphrase.