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RE: [Demo notebook] Workbench questions: what to record before asking for service · RWI-16063

Home › Forums › Brand Specific Discussions and Technical Questions › Tech section › Modification & Repairs › [Demo notebook] Workbench questions: what to record before asking for service · RWI-16063 › RE: [Demo notebook] Workbench questions: what to record before asking for service · RWI-16063

#128652
BenchNotes 05511
Participant

Case 2 — Disputed observation: is this dial colour shift real or just lighting?

Suggested protocol. 1) Both dials in one frame. 2) Diffuse daylight, no direct sun, plus a second shot under neutral indoor light. 3) Grey card visible. 4) No filters, no editing. 5) State camera settings if known. If both shots show the same direction of difference, the claim is supported. If the difference flips between lighting conditions, it's most likely lighting.